Customer Services

Real solutions. Real progress.

Customized solutions in operational finance, HR & payroll, and tax compliance operations. We leverage our experienced professionals, innovative technologies and global methodologies to resource our clients' needs.

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We bring worlds together to move your world forward.

We believe that creativity sits at the heart of any successful business transformation. And we don’t just believe it, we practice it.

In a world of continually changing customer expectations, we envision, realize, and scale customizable long-term solutions that empower our clients, across all industries, to forge meaningful, lasting connections with their workforce, customers, and global community.

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Customer Strategy & Design

In a world of constantly evolving customer expectations, how can we ensure that our organization stays relevant and competitive? This is where our Customer Strategy & Design services come into their own. Our robust, insight-driven approach will enable you to analyze, maintain and strengthen your competitive edge in changing markets..

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Customer as a service/Operatee

Major shifts in the market are encouraging organizations to rethink their operating models and adapt to new market demands. As a result, many organizations have grown strongly, with new digital platforms emerging at an unprecedented pace that require the right skills, resources, and thinking to adapt. .

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Sales & Service

Every customer interaction counts. Today, successful brands deliver personalized experiences that are relevant, efficient, and intuitive—that is why they resonate across multiple channels.

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Our thinking

Generative AI for customer experience

Implementing enterprise-ready tools and strategies

Alliance
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The chief experience officer's top five challenges

Navigating complex tensions and choices in the worker-organization relationship.

Perspective | 8 minute read
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The keys to a successful customer experience personalization strategy

"Lights Out Finance™" is about working smarter. It's time to take a lights out approach to your back-office finance operations with touchless processes and intelligent automation.

Service | 6 minute read
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Gartner® Magic Quadrant™ for Digital Experience Services

With tax reporting now driven by transaction data, many traditional manual tax processes may not meet the data needs of modern tax departments. This is where the...

Service | 6 minute read
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Global Payroll Operate: A global payroll delivery model fit for the future

The future of payroll is changing, and we can help you manage the complex landscape of global payroll management across all of your geographies. Our technology, Payroll Advantage, gives you complete visibility across your global payroll, offering transparency and control over your data.

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Deciding the career for you is more than simply "landing the job." It's finding a place where you know you make a difference each day, where you can be your most authentic self. It's choosing your impact.

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